Frequently Asked Questions

Everything you need to know about your LavieLoo Pro experience.

How long will it take for my order to arrive?

Standard shipping usually takes 3-7 business days within the continental US. International shipping may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options via Klarna and Afterpay.

Are your materials sustainably sourced?

At LavieLoo Pro, we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly Tencel fabrics.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You have a 2-hour window after placing your order to request a change or cancellation by contacting our support team.