Returns & Exchanges

At LavieLoo Pro, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for hassle-free returns and exchanges. Items must be in their original condition with all tags attached to be eligible for a full refund.

1

Initiate Your Request

Log into your customer account and navigate to the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Package Your Items

Carefully place the unworn items back into their original packaging, ensuring all designer tags and protective seals are intact.

3

Ship the Package

Affix the pre-paid shipping label provided in your confirmation email to the outside of your parcel and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be issued to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing